docs(crm): clarify mail API send vs signature for chat links
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@@ -74,9 +74,10 @@ Status ids commonly used on this portal: `1` Draft, `2` Billed, `3` Rejected, `4
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| Symptom | Workaround |
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| Signature / body doubles Matrix URL | Put chat in **one** place only. UI drafts: signature. API send: body (API **does not** append signature). |
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| Signature / body cuts Matrix URL at `#` | Plain text `chat: https://matrix.to/#/@user:server` — avoid `<a href="…#…">` (or encode `#` as `%23` in href) |
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| German letter spacing | Blank `<p> </p>` between blocks (`MailHTMLWithBlankParagraphs`) |
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| Send | Never auto-send; draft only until the human confirms |
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| Send | `PUT /api/2.0/mail/messages/send.json` with `id/from/to/subject/body`; omit empty `cc`/`bcc`. Never auto-send; draft only until the human confirms |
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Prefer OnlyOffice Mail (`/addons/mail/#drafts`) over Gmail MCP for invoice delivery.
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